Information

ORDERING STOCK-LINES IN CARTON QUANTITIES
Perm-A-Pleat operates a scan pack warehouse for all stock line products and so for efficiency products are packaged in cartons of 10. Outlined below is an overview of how orders are processed.
 
Quantities 1-9
Will be picked singularly to exact quantity ordered.
 
Quantities above 10 which end with digits of 1-5
Will be rounded down to the nearest carton quantity.
        Eg. LLS shorts, 45 items, size 10 = 40 garments
 
Quantities above 10 which end with digits of 6-9
Will be rounded up to the nearest carton quantity.
        Eg. LLS shorts, 46 items, size 10 = 50 garments

PRICES

• Prices are reviewed every 12 months and a new price list is issued for the following year, however prices are subject to change with or without prior notice.

RETURN / REPAIR POLICY

• Returns for credit WILL NOT be accepted without prior arrangement with our head office.

• All returns MUST be accompanied with an authorisation number issued by our office.

• The client is responsible for ALL POSTAGE COSTS incurred with the return of the product, except where the product has been supplied incorrectly by Perm-A-Pleat or the product is determined to be faulty or defective.

• We reserve the right to repair all faulty and defective products where possible instead of replacement or credit. Therefore replacement garments should not be issued to consumers without head office approval.

• Products damaged as a result of wear and tear, accident or mishandling will not be credited, repaired or replaced free of charge.

• Made to order items will not be accepted for credit or exchange.

• Stock items that are returned will have a restocking fee of 10% of the value of the goods charged, unless it is a Perm-A-Pleat error.

REPAIRS

• We reserve the right to repair all faulty garments where possible.

TRADING TERMS

• The terms of payment are net cash on the 25th day of the month following statement unless agreed to in writing by the company. Interest may be charged on all outstanding amounts at a rate of 2% per month or part of a month on any amount held or paid late.